We are delighted to inform you that we will be running the Chromebook 1:1 buying scheme again after the success of the project in recent years. This section will provide you with the information you require about how we use the G-Suite and Chromebooks at Redden Court School and why we believe they are the right devices to enhance your child’s learning inside and outside of school.
Frequently Asked Questions
When do we get our Chromebooks?
They will be handed out at the beginning of the term. We will host an evening where parents and students will be able to collect the device and receive a presentation on how to use them effectively.
What happens if my Chromebook gets damaged?
If you buy the Chromebook from us it comes with a 3 year manufacturing warranty but only 1 year on the battery. Most damages can be repaired by technicians at the school and you will be charged just for any replacements parts. The labour will be free of charge.
If you choose to buy a Chromebook elsewhere or you already have one, then the school is unable to offer any support as we work solely with Viglen devices.
My child already has a different device. Can they bring that in instead?
No. These may not be fully compatible with the Google Apps and add-ons that we will be using for teaching and learning. Also, the battery may not last 6 hours on a single charge, the device may not boot-up within 10 seconds from a closed lid, and the device will not be managed by the school. Technicians and teachers cannot afford to waste valuable time on lots of different, individual devices.
Will my child’s work be backed up?
Yes. The Chromebook is always backed up, our students have unlimited storage space in the Google Cloud. This is already set up and associated with their Redden Court School email address.
Will my child need their own Google account? If so, how will they be able to install apps?
Your child’s Redden Court School email account is in fact a Google account and will be used when they are in school. The school will use management software to enable it to distribute apps to any Chromebook registered with it and effectively will ‘gift’ the app to the device. Only apps appropriate for teaching and learning will be distributed.
I’m concerned about my child’s data being stored with Google
The data is the property of Redden Court School. G-Suite for Education customers own their own data, not Google. Google offers customers a detailed data processing amendment that describes our commitment to protecting your data: https://www.google.com/intx/en/work/apps/terms/dpa_terms.html
As a school we are following DfE and ICO advice in this area and are fully compliant with the Data Protection Act: https://www.gov.uk/government/publications/cloud-software-services-and-the-data-protection-act
Google do store and log information but this data is encrypted in transmission and at rest, at the same time Google have a contract that says they do not share the data. http://www.google.com/apps/intl/en/terms/education_terms.html
This contract is more rigorous than most educational contracts and has a section on privacy, which specifically states: