Freedom Tech Device

Redden Court School are committed to providing the best learning experience for our students, and preparing them for the wider world outside of school. We strongly believe that this means providing students with access to technology. Using 1:1 devices allows us to deliver high quality learning for our students. We know that making an investment in technology isn’t always possible, and when technology is available at home, it may not be suitable to bring into school, in case of issues with security and compatibility. In order to provide seamless access to technology, we have partnered with Freedom Tech to launch the student device programme. 

How long can I spread payments over? 

The maximum payment option for your child going into Year 7, you can choose to spread the payments over 12, 24 or 36 months. 

Why are we using a 1:1 payment programme? 

• The benefits of using this programme are: 

• Flexible payment options. 

• Device cover, protecting the device against theft or accidental damage with no excess and with no set limit of claims. 

• Easy to use, contact us ticket page to get in touch with our customer service team. 

• Full ownership of the device once final payment is made. 

How will I make payments? 

Payments will be made via card or Direct Debit using an online portal provided and administered by Freedom Tech. Your Direct Debit payment reference will appear as Valutech Services Limited with the payment processor as STRIPE.

Is there any financial assistance available? 

If you are interested in the programme but are experiencing financial hardship, or you are eligible to Free School Meals or Pupil Premium, please get in touch with the school for a conversation in confidence, and we will explore what support we can provide. 

What happens if I miss a payment? 

If you have missed a payment you will receive a notification through WhatsApp and e-mail with instructions of how to bring your payment up to date. Please contact Freedom Tech if you have further questions t using their ticket service help@devicesondemand.co.uk

Please note until your payment is made, your repair cover is not valid. 

What happens if I can no longer afford the device? 

If you can no longer afford the device, please let the school know in case of any eligibility for financial support. If this is not applicable you will need to return the device to the school and let Freedom Tech know via their ticket service help@devicesondemand.co.uk 

What happens if my child leaves the school? 

You can either pay off your outstanding balance to keep this device or you can return the device to the school and let Freedom Tech know via their ticket service help@devicesondemand.co.uk 

Can they use the device at home? 

Yes, the student can use the device to further enhance their learning and we recommend that you set your security settings on your Wi-Fi accordingly. 

When will I receive the device? 

Devices are due to be delivered to the school for distribution to parents/students in September. The school will be in touch when they are ready for handout. 

Who owns the device? 

The device belongs to Freedom Tech whilst the device is subject to a payment plan. The student will be able to use the device 24/7. The student will own the device once the final payment has been made. 

How many devices can I order?

One device per student at the school. 

Does this mean exercise books will be outdated? 

Most definitely not! Traditional methods of learning and teaching still have an important place in education and will continue in our school. The device should be seen as an additional educational tool, a tool to enhance learning rather than replace these methods. This will ensure students’ handwriting skills continue to be developed. 

For any repair requests please visit the link below:

 https://my.devicerepair.co.uk/ 

For instructions how to log a repair please click here: 

“How to log a repair” 

For any other device relating queries, please use contact us on below email: 

help@devicesondemand.co.uk